F.A.Q.

Here we have put together some F.A.Q. If you can`t find the answer to your question here contact us and we will do our best to answer your query direct. You may also find it useful to search our website.

- How can I contact Abacus for more information ?

You can phone us on 01543 686523 and speak to the Nursery manager or request further information by using the contact form on this website.

- Do we need to pay a deposit and how much is it?

A deposit of £50 is required to secure your child's place. Should a nursery place be accepted and later declined, the deposit is non-refundable.

- What are your session times?

• Full day sessions: 7-15am - 6.00pm
• Morning sessions: 7.15am - 1.00pm
• Afternoon sessions: 1.00pm - 6.00pm

- Do we need to keep to exact start and finish times for sessions?

No, whilst the session start and finish times have to be clearly defined, you are welcome to bring your child into the nursery at a time that suits you. We do encourage parents to inform us if they are going to be particularly late arriving to ensure that there is a lunch/tea prepared for your child. Collection times for all sessions must be strictly adhered to to ensure correct staff child ratio.

- Can you cater for my child's dietary needs?

Yes, we pay particular attention to each child's dietary needs and work closely with all parents to ensure that these are met. This can range from children who are vegetarians, or who must avoid certain foods for health reasons, through to parents preferring that their children refrain from eating certain foods for personal reasons.

- What do we need to bring with our child to nursery?

All children should bring a spare set of clothes with them, clearly labelled, in a bag. Younger children often need several sets of clothes when they are going through potty training and we take care to ensure that any soiled/wet clothing is rinsed and returned in your child's bag each day. We do have our own generous supply of spare clothes for emergencies although most parents prefer that their child has his/her own clothes to change into.

In winter we ask that all children bring warm outdoor clothing into the nursery, along with hats, scarves and gloves for play time in the garden. Again, this should all be clearly labeled.

During the summer months we require all children to have their own sun hat for the garden as well as their own supply of sun cream. We do require that nappies, wipes, cream and formula milk for young babies are supplied where applicable.

- How do I pay?

Please contact us for information of fees and payments, our staff will answer any questions you may have about reductions and nursery vouchers.